Frequently Asked Questions

Om Ethnic- The Fashion Design Studio

How to Order

I just cancelled my order. When will I receive my refund?

If you have selected Cash on Delivery, there is no amount to refund because you haven’t paid for your order.

If you have made your payment using a Credit Card, Debit Card, or net banking and would like a refund to your bank account, please get in touch with our customer support team.

Who Should I Contact If I Have Any Questions?

Where should I send my return?

You can send the return to the following addresses depending on your location:

111/112 Pushpam Comp.,
Opp. Seema Hall,
Prahladnagar Road,
Ahmedabad, India

Payment & Shipping

How can I pay for my order ?

We support the following payment options

  • Cash On Delivery (available in select pincodes)
  • Credit Card
  • Debit Card
  • Net banking

How Long Will It Take To Get My Package

We deliver most of our orders within 7 days from the order date. You can find out how long we will need to deliver your order to your specific pincode using the courier serviceability tool located on the right side on all product detail pages.

Do You Ship Internationally?

No. At this point, delivers products only within India.